dw.order
Class Appeasement
Object
dw.object.Extensible
dw.order.AbstractItemCtnr
dw.order.Appeasement
The Appeasement represents a shopper request for an order credit.
Example: The buyer finds any problem with the products but he agrees to preserve them, if he would be compensated, rather than return them.

The Appeasement contains 1..n appeasement items. Each appeasement item is associated with one OrderItem usually representing an Order ProductLineItem.

An Appeasement can have one of these status values:
  • OPEN - the appeasement is open and appeasement items could be added to it
  • COMPLETED - the appeasement is complete and it is not allowed to add new items to it, this is a precondition for refunding the customer for an appeasement.

Order post-processing APIs (gillian) are now inactive by default and will throw an exception if accessed. Activation needs preliminary approval by Product Management. Please contact support in this case. Existing customers using these APIs are not affected by this change and can use the APIs until further notice.

Constants
ORDERBY_ITEMID  :  Object
Sorting by item id. Use with method getItems() as an argument to method FilteringCollection.sort(Object).
ORDERBY_ITEMPOSITION  :  Object
Sorting by the position of the related order item. Use with method getItems() as an argument to method FilteringCollection.sort(Object).
ORDERBY_UNSORTED  :  Object
Unsorted, as it is. Use with method getItems() as an argument to method FilteringCollection.sort(Object).
QUALIFIER_PRODUCTITEMS  :  Object
Selects the product items. Use with method getItems() as an argument to method FilteringCollection.select(Object).
QUALIFIER_SERVICEITEMS  :  Object
Selects the service items. Use with method getItems() as an argument to method FilteringCollection.select(Object).
STATUS_COMPLETED  :  String = "COMPLETED"
Constant for Appeasement Status COMPLETED
STATUS_OPEN  :  String = "OPEN"
Constant for Appeasement Status OPEN
Properties
appeasementNumber  :  String  (Read Only)
The appeasement number.
invoice  :  Invoice  (Read Only)
Returns null or the previously created Invoice.
invoiceNumber  :  String  (Read Only)
Returns null or the invoice-number.
items  :  FilteringCollection  (Read Only)
A filtering collection of the appeasement items belonging to the appeasement.

This FilteringCollection could be sorted / filtered using:

reasonCode  :  EnumValue
The reason code for the appeasement. The list of reason codes can be updated by updating meta-data for Appeasement.
reasonNote  :  String
The reason note for the appeasement.
status  :  EnumValue
Gets the status of this appeasement.
The possible values are STATUS_OPEN, STATUS_COMPLETED.
Constructor Summary
This class does not have a constructor, so you cannot create it directly.
Method Summary
addItems(totalAmount : Money, orderItems : List) : void
Creates appeasement items corresponding to certain order items and adds them to the appeasement.
createInvoice() : Invoice
Creates a new Invoice based on this Appeasement.
createInvoice(invoiceNumber : String) : Invoice
Creates a new Invoice based on this Appeasement.
getAppeasementNumber() : String
Returns the appeasement number.
getInvoice() : Invoice
Returns null or the previously created Invoice.
getInvoiceNumber() : String
Returns null or the invoice-number.
getItems() : FilteringCollection
Returns a filtering collection of the appeasement items belonging to the appeasement.
getReasonCode() : EnumValue
Returns the reason code for the appeasement.
getReasonNote() : String
Returns the reason note for the appeasement.
getStatus() : EnumValue
Gets the status of this appeasement.
The possible values are STATUS_OPEN, STATUS_COMPLETED.
setReasonCode(reasonCode : String) : void
Set the reason code for the appeasement.
setReasonNote(reasonNote : String) : void
Sets the reason note for the appeasement.
setStatus(appeasementStatus : String) : void
Sets the appeasement status.
Methods inherited from class AbstractItemCtnr
getCreatedBy, getCreationDate, getGrandTotal, getItems, getLastModified, getModifiedBy, getOrder, getProductSubtotal, getServiceSubtotal
Methods inherited from class Extensible
describe, getCustom
Methods inherited from class Object
assign, create, create, defineProperties, defineProperty, entries, freeze, fromEntries, getOwnPropertyDescriptor, getOwnPropertyNames, getOwnPropertySymbols, getPrototypeOf, hasOwnProperty, is, isExtensible, isFrozen, isPrototypeOf, isSealed, keys, preventExtensions, propertyIsEnumerable, seal, setPrototypeOf, toLocaleString, toString, valueOf, values
Method Detail
addItems
addItems(totalAmount : Money, orderItems : List) : void
Creates appeasement items corresponding to certain order items and adds them to the appeasement.
Parameters:
totalAmount - the appeasement amount corresponding to the provided order items; this amount is the net price when the order is net based and respectively - gross price when the order is gross based
orderItems - the order items for which appeasement items should be created
createInvoice
createInvoice() : Invoice
Creates a new Invoice based on this Appeasement. The appeasement-number will be used as the invoice-number.

The method must not be called more than once for an Appeasement, nor may 2 invoices exist with the same invoice-number.

The new Invoice is a credit-invoice with a Invoice.STATUS_NOT_PAID status, and should be passed to the refund payment-hook in a separate database transaction for processing.

Returns:
the created invoice
createInvoice
createInvoice(invoiceNumber : String) : Invoice
Creates a new Invoice based on this Appeasement. The invoice-number must be specified as an argument.

The method must not be called more than once for an Appeasement, nor may 2 invoices exist with the same invoice-number.

The new Invoice is a credit-invoice with a Invoice.STATUS_NOT_PAID status, and should be passed to the refund payment-hook in a separate database transaction for processing.

Parameters:
invoiceNumber - the invoice-number to be used in the appeasement creation process
Returns:
the created invoice
getAppeasementNumber
getAppeasementNumber() : String
Returns the appeasement number.
Returns:
the appeasement number
getInvoice
getInvoice() : Invoice
Returns null or the previously created Invoice.
Returns:
null or the previously created invoice
See Also:
createInvoice(String)
getInvoiceNumber
getInvoiceNumber() : String
Returns null or the invoice-number.
Returns:
null or the number of the previously created invoice
See Also:
createInvoice(String)
getItems
getItems() : FilteringCollection
Returns a filtering collection of the appeasement items belonging to the appeasement.

This FilteringCollection could be sorted / filtered using:

Returns:
the filtering collection of the appeasement items
getReasonCode
getReasonCode() : EnumValue
Returns the reason code for the appeasement. The list of reason codes can be updated by updating meta-data for Appeasement.
Returns:
the appeasement reason code
getReasonNote
getReasonNote() : String
Returns the reason note for the appeasement.
Returns:
the reason note or null
getStatus
getStatus() : EnumValue
Gets the status of this appeasement.
The possible values are STATUS_OPEN, STATUS_COMPLETED.
Returns:
the status
setReasonCode
setReasonCode(reasonCode : String) : void
Set the reason code for the appeasement. The list of reason codes can be updated by updating meta-data for Appeasement.
Parameters:
reasonCode - the reason code to set
setReasonNote
setReasonNote(reasonNote : String) : void
Sets the reason note for the appeasement.
Parameters:
reasonNote - the reason note for the appeasement to set
setStatus
setStatus(appeasementStatus : String) : void
Sets the appeasement status.

The possible values are STATUS_OPEN, STATUS_COMPLETED.

When set to status COMPLETED, only the the custom attributes of its appeasement items can be changed.

Parameters:
appeasementStatus - the appeasement status to set.